@import url("https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap");:root,[data-theme=light]{--brand-coral:#F06543;--brand-coral-light:#FF8A6A;--brand-coral-dark:#D14B2B;--brand-coral-ultra-light:#FFF0EC;--brand-navy:#1B2A4A;--brand-navy-light:#2A3F6A;--brand-amber:#F5A623;--bg-primary:#FFFFFF;--bg-secondary:#F8F9FB;--bg-tertiary:#F1F3F5;--bg-elevated:#FFFFFF;--bg-hover:rgba(0,0,0,0.03);--bg-active:rgba(240,101,67,0.06);--bg-sidebar:#FAFBFC;--text-primary:#111827;--text-secondary:#4B5563;--text-muted:#9CA3AF;--text-inverse:#FFFFFF;--border-subtle:#F0F0F0;--border-default:#E5E7EB;--border-strong:#D1D5DB;--success:#059669;--success-bg:rgba(5,150,105,0.08);--warning:#D97706;--warning-bg:rgba(217,119,6,0.08);--danger:#DC2626;--danger-bg:rgba(220,38,38,0.06);--info:#2563EB;--info-bg:rgba(37,99,235,0.06);--shadow-sm:0 1px 2px rgba(0,0,0,0.04);--shadow-md:0 4px 12px rgba(0,0,0,0.06);--shadow-lg:0 8px 32px rgba(0,0,0,0.08);--shadow-glow:0 0 20px rgba(240,101,67,0.12);--chat-bubble-agent-bg:#1E3A8A;--chat-bubble-agent-text:#FFFFFF;--chat-bubble-visitor-bg:#FFFFFF;--chat-bubble-visitor-text:#111827;--chat-bubble-visitor-border:#E5E7EB;--chat-bubble-internal-bg:#FFF7E8;--chat-bubble-internal-text:#92400E;--chat-bubble-internal-border:#F6C883;--chat-avatar-agent-bg:#1E3A8A;--chat-avatar-visitor-bg:#334155;--chat-meta-text:#9CA3AF;color-scheme:light}[data-theme=dark]{--bg-primary:#0B0F1A;--bg-secondary:#111827;--bg-tertiary:#1F2937;--bg-elevated:#1a2235;--bg-hover:rgba(255,255,255,0.04);--bg-active:rgba(240,101,67,0.08);--bg-sidebar:#111827;--text-primary:#F9FAFB;--text-secondary:#9CA3AF;--text-muted:#6B7280;--text-inverse:#111827;--border-subtle:rgba(255,255,255,0.06);--border-default:rgba(255,255,255,0.1);--border-strong:rgba(255,255,255,0.16);--success:#10B981;--success-bg:rgba(16,185,129,0.1);--warning:#F59E0B;--warning-bg:rgba(245,158,11,0.1);--danger:#EF4444;--danger-bg:rgba(239,68,68,0.1);--info:#3B82F6;--info-bg:rgba(59,130,246,0.1);--shadow-sm:0 1px 2px rgba(0,0,0,0.3);--shadow-md:0 4px 12px rgba(0,0,0,0.3);--shadow-lg:0 8px 32px rgba(0,0,0,0.4);--shadow-glow:0 0 20px rgba(240,101,67,0.15);--chat-bubble-agent-bg:#1D4ED8;--chat-bubble-agent-text:#FFFFFF;--chat-bubble-visitor-bg:#1F2937;--chat-bubble-visitor-text:#E5E7EB;--chat-bubble-visitor-border:#374151;--chat-bubble-internal-bg:#2A2112;--chat-bubble-internal-text:#FCD34D;--chat-bubble-internal-border:#7C5A1F;--chat-avatar-agent-bg:#1D4ED8;--chat-avatar-visitor-bg:#475569;--chat-meta-text:#9CA3AF;color-scheme:dark}:root{--sidebar-width:260px;--sidebar-collapsed-width:72px;--header-height:56px;--radius-sm:6px;--radius-md:10px;--radius-lg:14px;--radius-xl:20px;--radius-full:9999px;--transition-fast:0.15s ease;--transition-base:0.2s ease;--transition-slow:0.3s cubic-bezier(0.4,0,0.2,1)}*,:after,:before{box-sizing:border-box;margin:0;padding:0}body,html{height:100%;overflow:hidden}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg-primary);color:var(--text-primary);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px;line-height:1.5}a{color:inherit;text-decoration:none}button{cursor:pointer}button,input,select,textarea{font-family:inherit;border:none;background:none;color:inherit}input,select,textarea{font-size:inherit;outline:none}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.badge{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:var(--radius-full);font-size:11px;font-weight:600;letter-spacing:.02em;line-height:1.6;white-space:nowrap}.badge-open{background:var(--success-bg);color:var(--success)}.badge-pending{background:var(--warning-bg);color:var(--warning)}.badge-solved{background:var(--info-bg);color:var(--info)}.badge-closed{background:rgba(107,114,128,.1);color:var(--text-muted)}.badge-high{background:var(--danger-bg);color:var(--danger)}.badge-normal{background:var(--info-bg);color:var(--info)}.badge-low{background:rgba(107,114,128,.1);color:var(--text-muted)}.badge-urgent{background:var(--danger-bg);color:var(--danger);border:1px solid rgba(220,38,38,.2)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 16px;border-radius:var(--radius-md);font-size:13px;font-weight:500;transition:all var(--transition-fast);cursor:pointer;white-space:nowrap;border:1px solid transparent}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--brand-coral);color:white}.btn-primary:hover:not(:disabled){background:var(--brand-coral-light);box-shadow:var(--shadow-glow)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border-color:var(--border-default)}.btn-secondary:hover:not(:disabled){background:var(--border-default);border-color:var(--border-strong)}.btn-ghost{color:var(--text-secondary)}.btn-ghost:hover{background:var(--bg-hover);color:var(--text-primary)}.btn-sm{padding:5px 10px;font-size:12px}.btn-icon{padding:6px;border-radius:var(--radius-sm)}.workspace,.workspace-page{flex:1 1;display:flex;flex-direction:column;height:100vh;min-height:0;overflow:hidden;background-color:var(--bg-primary);animation:fadeIn .4s ease}.page-header{padding:24px 32px;background:var(--bg-primary);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;gap:20px;flex-shrink:0;z-index:10}.page-title-group{display:flex;flex-direction:column;gap:4px;min-width:0}.page-title{font-size:24px;font-weight:800;color:var(--text-primary);line-height:1.2;letter-spacing:-.02em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.page-subtitle{font-size:14px;color:var(--text-muted);font-weight:400}.page-actions{display:flex;align-items:center;gap:12px;flex-shrink:0}.workspace-content{flex:1 1;overflow-y:auto;padding:32px;display:flex;flex-direction:column;gap:24px}.glass-card{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:24px;box-shadow:var(--shadow-sm);transition:transform .2s ease,box-shadow .2s ease}.glass-card:hover{box-shadow:var(--shadow-md)}@media (max-width:1024px){.page-header{padding:16px 20px}.workspace-content{padding:20px}}@media (max-width:768px){.page-header{flex-direction:column;align-items:flex-start;gap:12px}.page-actions{width:100%;justify-content:flex-start}.page-title{font-size:20px}}.toast-container{position:fixed;bottom:24px;right:24px;gap:12px;z-index:9999;pointer-events:none}.toast,.toast-container{display:flex;flex-direction:column}.toast{pointer-events:auto;background:var(--bg-elevated);border:1px solid var(--border-default);border-left:4px solid #3b82f6;box-shadow:var(--shadow-lg);border-radius:var(--radius-md);padding:12px 16px;min-width:250px;max-width:350px;animation:slideInRight .3s cubic-bezier(.175,.885,.32,1.275);gap:4px;cursor:pointer}.toast:hover{background:var(--bg-hover)}.toast-title{font-weight:700;font-size:13px;color:var(--text-primary);display:flex;align-items:center;gap:8px}.toast-body{font-size:12px;color:var(--text-secondary)}.toast-info{border-left-color:#3b82f6}.toast-success{border-left-color:#16a34a}.toast-warning{border-left-color:#eab308}.toast-error{border-left-color:#dc2626}@keyframes slideInRight{0%{opacity:0;transform:translateX(100%)}to{opacity:1;transform:translateX(0)}}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/ba9851c3c22cd980-s.woff2) format("woff2");unicode-range:u+0460-052f,u+1c80-1c8a,u+20b4,u+2de0-2dff,u+a640-a69f,u+fe2e-fe2f}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/21350d82a1f187e9-s.woff2) format("woff2");unicode-range:u+0301,u+0400-045f,u+0490-0491,u+04b0-04b1,u+2116}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/c5fe6dc8356a8c31-s.woff2) format("woff2");unicode-range:u+1f??}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/19cfc7226ec3afaa-s.woff2) format("woff2");unicode-range:u+0370-0377,u+037a-037f,u+0384-038a,u+038c,u+038e-03a1,u+03a3-03ff}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/df0a9ae256c0569c-s.woff2) format("woff2");unicode-range:u+0102-0103,u+0110-0111,u+0128-0129,u+0168-0169,u+01a0-01a1,u+01af-01b0,u+0300-0301,u+0303-0304,u+0308-0309,u+0323,u+0329,u+1ea0-1ef9,u+20ab}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/8e9860b6e62d6359-s.woff2) format("woff2");unicode-range:u+0100-02ba,u+02bd-02c5,u+02c7-02cc,u+02ce-02d7,u+02dd-02ff,u+0304,u+0308,u+0329,u+1d00-1dbf,u+1e00-1e9f,u+1ef2-1eff,u+2020,u+20a0-20ab,u+20ad-20c0,u+2113,u+2c60-2c7f,u+a720-a7ff}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/_next/static/media/e4af272ccee01ff0-s.p.woff2) format("woff2");unicode-range:u+00??,u+0131,u+0152-0153,u+02bb-02bc,u+02c6,u+02da,u+02dc,u+0304,u+0308,u+0329,u+2000-206f,u+20ac,u+2122,u+2191,u+2193,u+2212,u+2215,u+feff,u+fffd}@font-face{font-family:Inter Fallback;src:local("Arial");ascent-override:90.44%;descent-override:22.52%;line-gap-override:0.00%;size-adjust:107.12%}.__className_f367f3{font-family:Inter,Inter Fallback;font-style:normal}.__variable_f367f3{--font-inter:"Inter","Inter Fallback"}